No bots, no ticket queues. Support goes straight to the person who builds Valeva — we aim to reply within one business day.
Coaches: the Help section inside the dashboard covers setup, the program builder, check-ins, payments and more.
Clients: the app has answers under Settings → Help & FAQ, and your coach is the fastest path for anything about your program.
Privacy or account deletion: you can delete your account in-app (Settings → Delete account), and the privacy policy covers what happens to your data.